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About TruthFinder
TruthFinder is a people information website established in 2015 that allows one to find information about persons of interest residing in the US. The site has a database of information such as contact information, background reports, police records, court documents, photos and more. Users of the site can access this information using many of the devices such a mobile devices, computer, and tablet.
The site comes in handy for those who need to obtain information urgently without the need of visiting the different government agencies. What makes it more appealing is the fact that the details of the searcher remain 100% confidential.
There are a few issues to consider before deciding whether the site is worth the while. This includes credibility of information, payment plans, ease of use and comparison to other related sites. These and other TruthFinder reviews are described below to enable you to make a sound decision before using the site.
TruthFinder Pricing and Available Plans
The TruthFinder has four main payment plans that enable one to use the services. A five-day trial for $1. Once the trial period expires, a charge of $16.71 per month is billed. It is important to note that you need to cancel the subscription to avoid the said charge. Canceling the subscription is only possible by contacting the customer support.
The other two plans are the three months plan for $15.71 per month totaling $47.13 and the six months for $13.71, a total of $82.26. The total is paid upfront when subscribing. The pricing is clearly stated and there are no hidden charges or confusing information.
The plans described plans enables one to order an unlimited number of reports. However, the reports are only standard reports. In order to gain access to premium reports, an additional cost of $14.95 is incurred. Premium reports give access to tax liens, voter registration, weapon permits, foreclosures, corporate affiliations and professional licenses. There is a whole list of documents that are classified as premium.
How To Use the TruthFinder Website
Once you open the site, the homepage where you are required to enter the person’s first and last name, city and state appear. Fill in the details and click on Search. For those who have ever used the service before, all previous searches are saved in a column at the bottom and allow you to sort it.
The next page that appears is the results page where pictures of all individuals matching the entered details appear. Information on age, possible relatives, and the current or previous location are also displayed. Additional information that may be provided includes the job, schools educated in, the degrees and years they were obtained. If more than one person is matching the criteria, they list sorted by the best match, age, first or last name and location.
Using the provided details, take the time to scrutinize and ensure you are getting information on the right person. Also, other related links such as social media handle, if any, are provided. Once certain, click the Access report button to proceed. A big bold warning image displays that claims, “Individual’s report may contain graphic content that we can only reveal in a secure session.” The warning should not worry you as it does not necessarily mean the information contains graphic content.
To access the final information, you are redirected to the pricing page where you enter your payment details. Once complete, the information is made available.
Is TruthFinder Better Than Other Background Check Websites?
I must admit that the TruthFinder website is pleasing to the eye and has laid out steps that are relatively easy to follow. The fact however is, it is very much similar to other people information websites such as SpyFly, Instant Checkmate, MyPistevo.com, Intelius.com, and BeenVerified.
What makes it similar to the other websites is the pricing plans, the information provided, since they are all using similar databases, and the laid down procedures.
Pros
- As earlier mentioned, the site has a rich database of content for the users. The information provides insight into the people being searched and provides a direct link through contact information and social networks.
- The layout of the site is organized. This makes it relatively easy to navigate and find information. The buttons such as Search and Access report direct to where you need to be fast.
- A variety of links on the social media handles such as Facebook, LindkedIn, Pinterest is provided together with recent content, profile pictures and user IDs.
- The information produced by the search went back over 15 years.
- There is an alternative to using an Android app version to find information
- A rating button that enables you to give feedback on whether the information provided and the website itself was useful.
Cons
- Some of the information on the email, phone and the links to the social media handles were incorrect.
- Most of the information provided in the reports can be easily obtained by doing a quick online search for free. Considering the payment plans, the site can be presumed to be ripping off its clients.
- Some of the information provided in both the standard and premium reports turns out to be outdated, missing and thus does not help the user.
- Poor customer service, although the call line is toll-free.
- It may sometimes prove difficult to cancel trials and monthly subscriptions.
- One is not able to delete their information from the site once done with using it.
Refund Policy
The TruthFinder website states that any user that believes that they require a refund should contact their customer care service team by phone and justify their claim. The refund requests will then be analyzed on a case by case basis. In cases where the return is dimmed fit, the users will be refunded after a waiting period of about a month.
How do I cancel TruthFinder?
As earlier mentioned, you can only be able to cancel TruthFinder subscriptions by contacting the customer care support team. The number for the team is (800) 699-8081 and can be reached 24 hours a day. The site clearly states that all users can cancel their subscriptions at any time. However, they are liable for any bills that have been already issued.
Try Searching Online Before Using TruthFinder
Some of the complaints provided are that the website provides outdated information that is readily available from online sources. We, therefore, advise you first to try searching online before using services of this website or any other website available. Taking this first action will enable you to save your hard-earned dollars.
Conclusion
TruthFinder is a people information website that allows its users find information on other individuals of interest. The service is only available for users residing in the US. The site has an extensive database of information. The services provided by the site are not free. There are several payment plans with a provision for a five day trial of $1. The monthly subscription charges are $16.71 per month. The three and six month’s subscription are paid all at once and cost $47.13, $82.26 respectively.
The website is relatively easy to use with steps following each other making it easy to access information. Also, the site is similar to other people information sites regarding pricing and information. Some advantages and disadvantages come with using the site. The canceling of trials or member subscriptions is done by contacting the customer care team any time of the day. Finally, for any user that feels they require a refund, there are set out procedures.
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